They're also the people we may turn to when life is difficult If you know a friend would like to hear from you right now, get in touch to share one of these messages 5 "I hate that you're going through this, but I know that you've got this" People want to know their friends don't just like them but admire them as well You never know what someone is going through A few nice words can help a person a lot more than you think You never know what someone is going through A few nice words can help a person a lot more than you think Hating people takes too much time Forgive them, not because they deserve it but because you are on a higher level thanBecause the truth is you never know what people are going through" That little talk has remained with me from that day forward What profound advice In Business Never assume you know what your customers want Ask them Use online surveys, feedback cards, even the good old suggestion box Be nice to people you never know